Led cross-functional across teams on enterprise-scale projects, architecting and delivering solutions for strategic business initiatives and POCs, directly aligning with Zoom’s SE responsibilities. Designed and developed a cloud-based solution scaling and streamlining web analytics and social media targeting implementations across thousands of web properties.
Served as a primary technical consultant for enterprise clients, leading discovery sessions and guiding them through the adoption of complex cloud and AI ecosystems. Translated technical architectures into clear business value, enabling non-technical stakeholders to leverage their data effectively. Supported clients with solutions that enabled hundreds of thousands in cost savings, demonstrating the ROI of the platform.
Provided knowledge expertise and training to enterprise clients and internal stakeholders. Acted as a trusted advisor, helping customers navigate the rapid changes of cloud/SaaS solutions.
Devised, built and automated data architectures, batch and streaming ELT/ETL pipelines and orchestration workflows to centralize and standardize marketing, analytics and client data enabling unified reporting and advanced data modeling work. Solutions that processed, transformed and transferred daily from thousands to millions of streamed and/or batched data points/records. Architected and developed an event-driven data warehouse hub ecosystem for an enterprise client with pipelines to nearly two dozen disparate data sources ingesting millions of total records daily.
Partnered with data scientists to deliver predictive, generative AI, agentic and machine learning models and solutions. Designed and developed LLM-powered, RAG-enhanced and agent-driven Gen AI applications and tooling. These solutions helped provide clients with a 85% increase in return on ad spend while reducing cost 35% per conversion.
Built reusable, modular applications and internal tooling, developing solutions through an end-to-end agile software development lifecycle - from technical design to testing, deployment, and delivery. Rigorously pursued automation of tasks and processes to increase productivity. Containerized and productized recurrent client use cases, including data migration across clouds.
Architected and deployed scalable, API-first microservices (REST/GraphQL) on cloud platforms using Python. Defined engineering standards for service-oriented architecture, resulting in a 30% reduction in time-to-market and eliminated long-term technical debt.
Applied IaC practices in solutions that automated cloud resources and services provisioning for greater reliability and reusability, reducing development time for the engineering team by 80% (hundreds of labor hours) and slashing errors and bugs by 75%.
Engineered, managed and maintained data warehouse and reporting solutions facilitating advanced analytics, attribution modeling, marketing activation and business intelligence decision-making (Tableau, Sigma). Across projects accelerated client insights and achievement of conversion and sales goals.
Built and supported web analytics and data measurement implementations (Google Marketing Platform, Adobe Experience Platform) on websites and web apps serving up to millions of daily users. Optimized data fidelity and identity stitching, driving conversion goals up by 35%.
Designed immersive and responsive front-end apps and interfaces (React, Next.js, Streamlit) with AI integrations, enhancing stakeholder and user engagement and experience.
Facilitated in-depth study sessions on front-end web development. Guided fellows through hands-on projects, enhancing their practical skills and understanding of front-end tech.
Provided mentorship office hours on front-end development, UI/UX design and web frameworks.
Designed and enforced organizational data quality controls and integrity protocols. Oversaw the end-to-end data lifecycle, ensuring accuracy and reliability for critical internal reporting and stakeholder analysis.
Directed data analytics and reporting initiatives, transforming raw data into actionable insights to drive organizational strategy. Established key performance indicators (KPIs) to measure program efficacy and operational success.
Managed and mentored a team of data evaluation staff. Implemented metric-based performance tracking to optimize team output, foster professional development and ensure alignment with organizational goals.
Developed and implemented comprehensive Standard Operating Procedures (SOPs) to streamline data ingestion and processing workflows. Reduced manual redundancy and improved the speed and consistency of data deliverables.
Directed national operations and quality assurance for a major public health organization. Designed and scaled enterprise-wide operational architectures across logistics, procurement, assets and facilities, ensuring seamless service delivery at a national scale.
Oversaw the end-to-end data lifecycle for nationwide organizational data, including designing data quality controls. Analyzed organizational datasets to identify friction points in service delivery and leveraged these insights to drive process improvements and correct regional deviations, ensuring high-quality patient care and 100% regulatory compliance across jurisdictions.
Re-engineered legacy operational workflows to eliminate bottlenecks and reduce latency in service delivery. Established and standardized national SOPs and processes to ensure consistency and reliability across distributed regional teams.
Led diverse, cross-regional teams through complex operational pivots and policy updates, fostering a culture of adaptability and resilience during high-pressure public health scenarios.
Orchestrated a $1.3M annual operating budget, implementing rigorous auditing protocols to maximize resource efficiency and maintain strict compliance with complex governmental grant requirements.
Bridged the gap between clinical, administrative, and government stakeholders. Translated complex regulatory constraints into actionable operational strategies and led national training initiatives to upskill management and staff.